Technical Service Scientist
BioLegend
San Diego, CA
Enabling Legendary Discovery: BioLegend develops world-class, cutting-edge antibodies and reagents for biomedical research, manufactured in our state-of-the-art facility in San Diego, CA. Our mission is to accelerate research and discovery by providing the highest quality products at an outstanding value, along with superior customer service and technical support.
Technical Service Scientist: The Technical Service Scientist is responsible for responding to technical related customer and distributor emails and phone calls, contributing to technical writing of marketing materials and website content, and participating in business development, marketing, and sales activities.
Essential Functions:
- Providing customer support with technical information and troubleshooting help via telephone and emails
- Following up with customer inquiries
- Providing product-related education to customers
- Identifying potentially non-conforming products based on available data
- Contributing to scientific content on company website and marketing materials, posters, product data sheets, and web tools.
- Identifying potential new products or product lines
- Attending scientific meetings and trade/vendor shows
- Documenting all technical issues in an ISO compliant manner
Qualifications
Knowledge & Abilities:
- Experience with multi-color (6 or more) Flow cytometry
- Western blotting
- Immunofluorescence
- Immunohistochemistry
- ELISA and multiplex assays
- Immunology
Education
- PHD in Cell Biology or related field.
Experience
- 1 year of post-doctoral experience
Interested candidates should send their applications or resumes directly to our website at http://www.biolegend.com/careers
Contact us at swalsh@biolegend.com with any questions
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